Terms & Conditions

1. Overview

These terms govern your use of archiesgurav.com and any consulting services provided by Archies Gurav ("I", "me"). By using this website or engaging my services, you agree to these terms.

2. Services

I provide cloud infrastructure consulting services including but not limited to infrastructure setup, server migration, security hardening, CI/CD automation, and managed cloud support. The specific scope, deliverables, timeline, and fees for any engagement are agreed upon in writing before work begins.

3. Consultations

The free 30-minute consultation is an introductory call to assess fit and discuss your situation. It does not constitute a formal engagement or guarantee of services. No work is performed during or as a result of the consultation unless a separate agreement is made.

4. Payment

Payment terms are specified in the individual agreement for each engagement. Project-based work typically requires a deposit before work begins. Retainer services are billed monthly in advance. All fees are non-refundable unless otherwise agreed in writing.

5. Intellectual property

Upon full payment, you own the deliverables I produce specifically for your engagement (e.g. Terraform code, pipeline configurations, documentation). I retain the right to use general knowledge, techniques, and non-client-specific tools developed during the engagement in future work.

6. Confidentiality

I treat all client information as confidential. I will not disclose your business information, infrastructure details, or credentials to any third party without your consent, except where required by law. I am happy to sign a mutual NDA before any engagement begins.

7. Access and security

Any access to your systems granted for the purpose of an engagement will be limited to what is necessary, documented, and revoked upon completion. I follow least-privilege principles and will not retain credentials after an engagement ends.

8. Limitation of liability

I will perform all work with reasonable skill and care. However, I am not liable for any indirect, incidental, or consequential damages arising from the use of my services, including but not limited to data loss, downtime, or lost revenue. My total liability for any claim is limited to the fees paid for the specific engagement giving rise to the claim.

9. No guarantee of results

While I aim to deliver measurable improvements, I cannot guarantee specific outcomes such as uptime percentages, cost savings, or performance improvements, as these depend on factors outside my control including your application code, third-party services, and cloud provider availability.

10. Termination

Either party may terminate an engagement with written notice. Work completed up to the termination date will be invoiced at the agreed rate. Any deposit paid is non-refundable unless I am unable to begin the agreed work.

11. Governing law

These terms are governed by the laws of India. Any disputes will be subject to the jurisdiction of the courts of Mumbai, Maharashtra.

12. Contact

For any questions about these terms, contact me at [email protected].